Privacy Policy

Celerator guarantees visitors to this website (“User” or “Users”) respect for their privacy. The visit to the www.celerator.pt website (hereinafter “Site”), by itself, does not imply the automatic registration of any personal data that identifies the User. However, the use of certain content, functionalities or services may imply the provision by Users of personal data.

This Privacy Policy is an integral part of the Terms of Use of the Website and regulates the collection and processing of personal data provided by Users, as well as the exercise of their rights in relation to this data, under the terms of the personal data protection regime in force.

Collection and processing of data

Celerator is the entity responsible for the collection and processing of Users’ personal data. In order to access and use certain features of the Site, namely the ordering of products online, you must first register by creating a Personal Account, as described in the Terms of Use of the Site, which implies the provision of some personal data.

The personal data collected will be processed and stored by Celerator for the provision of services and are intended to manage the registration of Users on the Site.

When authorized by the Users, the data may also be processed for the dissemination of Celerator’s services, for example through the sending of newsletters, and other initiatives.

The data will also be processed to respond to requests for contact and clarification, complaints, as well as comments or suggestions submitted by Users.

Thus, depending on the functionality or service desired by the User, the following personal data may be collected: first name and surname, tax identification number if necessary, address, postal code, city, telephone number, mobile phone number, and e-mail.

The personal data collected are kept for a period of three years from the date on which they were collected.

Unregistered Users will be able to browse the Site freely and will not be asked to provide any personal data. They may, however, subscribe to the newsletter, in which case they will be asked for their e-mail address.

However, the User should be aware that some information about him may be collected, even anonymously, through automatic processes (such as cookies) as described below.

Celerator assumes that the data collected were entered by the respective holder and/or that its insertion was authorized by the same, being the same true, current and accurate.

User rights

(i) Right of Access

The User has the right to obtain, without undue delay, from Celerator the rectification of inaccurate personal data concerning him/her. Taking into account the purposes of the processing, the data subject has the right to have his/her incomplete personal data completed, including by means of an additional declaration.

(ii) Right of Rectification

(iii) Right to Withdraw Consent

When a processing of personal data is based on the consent of the User, the User has the right to withdraw his consent at any time, not being applied any unfavorable consequence that is not associated with the non-performance of the processing in relation to which the consent is withdrawn. The withdrawal of consent does not compromise the lawfulness of the processing carried out on the basis of the consent previously provided.

(iv) Right to Erasure

The User has the right to obtain from Celerator the erasure of their personal data, without undue delay, and the latter has the obligation to erase the personal data without undue delay, unless there is some legal basis not dependent on the will of the data subject that legitimizes the respective treatment.

(v) Right to Limitation of Treatment

The data subject has the right to obtain from Celerator the limitation of processing if one of the conditions provided for in the General Data Protection Regulation applies (such as, for example, if the processing is unlawful and the data subject opposes the erasure of personal data and requests, on the other hand, the limitation of its use).

(vi) Right to Data Portability

The data subject has the right to receive the personal data concerning him or her that he or she has provided to a controller, in a structured, commonly used and machine-readable format , and the right to transmit such data to another controller without Celerator being able to prevent it. Where technically possible, the data subject also has the right to have them transmitted directly between controllers.

(vii) Right of Opposition

The data subject has the right to object, at any time, on grounds related to his particular situation, to the processing of personal data concerning him, in particular when his data are processed for the purposes of direct marketing.

(viii) Right Not to Be Subject to Automated Individual Decisions

The User has the right not to be subject to any decision taken solely on the basis of automated processing, including profiling, that produces effects in its legal sphere or that significantly affects it in a similar way.

(ix) Right to Complaint

The User has the right to lodge a complaint with the National Data Protection Commission regarding the processing of personal data concerning him/her.

Data communication

Celerator may communicate your personal data to third parties provided that for this purpose it has obtained the consent of the Users or when:

the transmission is made within the framework of compliance with a legal obligation, a resolution of the National Data Protection Commission or a court order; and
the communication is carried out to protect the vital interests of Users or any other legitimate purpose of Celerator or third parties provided for by law.
we will share your information with third parties for marketing purposes if those third parties are working on our behalf (such as our employees) or if such third parties, such as subcontractors, suppliers and/or agents, are working with us to provide services/ goods related to the Services we provide. For example, our hospitality partner to deliver hospitality packages and our customer service teams to administer the Services we provide now or in the future. However, when we use third party service providers, we disclose only the personal information necessary to provide the services and we have a contract in place that requires them to keep your information secure.

Security measures

Celerator makes its best efforts to protect Users’ personal data from unauthorized access via the Internet. For this purpose, it uses security systems, rules and other procedures in order to ensure the protection of Users’ personal data, as well as to prevent unauthorized access to the data, its improper use, its disclosure, loss or destruction.

It is, however, the responsibility of the User to ensure and ensure that the computer they are using is adequately protected against harmful software, computer viruses and worms. In addition, you should be aware that without the adoption of appropriate security measures (for example, the secure configuration of the browser program, updated antivirus software, security barrier software and the non-use of software of dubious origin), the risk of personal data and passwords being accessed by third parties, without authorization, is aggravated.

However, it should be noted that whenever data collection is carried out on open networks, such as the Internet, your data may circulate without security conditions, with the risk of being seen and used by unauthorized third parties.

Cookies

The Cookie is information that is automatically placed on the hard drives of users’ computers when they access certain websites. The cookie only identifies your browser on the server. Cookies enable the storage of information on the server in order to improve users’ web experiences and analyze and review website performances. Most browsers are set to accept cookies, although you can set your browser to refuse all cookies, or to indicate when a cookie is being sent. Please note , however, that some parts of our website may not function properly if you have refused cookies.

Cookies and other fast-track technologies do not automatically collect personal data about you. In cases where you voluntarily provide this type of information, by completing your registration on the Site or sending communications, these technologies may be used to obtain more information regarding your use of the Site and/or to promote e-mail interaction in order to provide greater utility to the User.

For more information, please refer to the Cookies Policy, which includes a description of the Categories of Cookies and information on How to manage Cookies.

Changes to the privacy policy

Celerator reserves the right at any time, without notice and with immediate effect, to change, add or revoke, in whole or in part, this Privacy Policy.

Any changes will be immediately disclosed on this same online page, so we advise you to regularly consult this page to stay up to date.

Questions and suggestions

If you have any questions or concerns about how Celerator processes your personal data, please send us your request for clarification through the e-mail info@celerator.ot or by letter to the address Sítio do Escampadinho, Mexilhoeira Grande 8500‐148 Portimão.